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Privacy Policy — Glory Casino Bangladesh

Last updated: 2026 · Operator: Bettor IO N.V. · Licence: Curacao #365/JAZ

Introduction

Welcome to Glory Casino Bangladesh's commitment to your privacy. This document details our procedures for information collection, the use of your personal data, and the specific security protocols we implement to protect Bangladeshi players.

When you register an account or interact with our platform, we collect information necessary to provide our services, comply with legal obligations, and maintain platform security. We do not sell personal data.

LEGAL BASIS: Our processing of personal data is based on: service provision, legal compliance (AML/KYC), legitimate business interests (fraud prevention), and consent (marketing).

Personal Data We Collect

Personal data is any information that helps identify a user — saved so your account details are preserved between sessions. We collect the following categories:

CategoryData Collected
Identity & VerificationFull legal name, date of birth, mobile number, email, government-issued ID (KYC)
Financial RecordsDeposit/withdrawal history in BDT, payment methods (BKash, Nagad), transaction amounts and dates
Technical & BehaviouralLogin timestamps, IP address, device/browser info, game history, bet patterns, bonus participation

Data is provided by the user during registration and KYC, or collected automatically through technical protocols and analytics tools.

How We Use Your Data

  • Authenticate your identity and secure your account
  • Process deposits and withdrawals in BDT (BKash, Nagad, Rocket, UPay)
  • Administer bonus offers, cashback, and loyalty rewards
  • Provide customer support and resolve technical issues
  • Comply with anti-money laundering (AML) and KYC regulatory requirements
  • Detect fraud, suspicious activity, and prevent account abuse
  • Promote responsible gaming practices
  • Optimise game and platform performance through analytics

Controlled Third-Party Sharing

We may disclose your information only to:

  • Payment gateways facilitating BKash and Nagad transactions
  • Licensed game developers to enable their content on our platform
  • Regulatory authorities when legally mandated
  • Cybersecurity firms assisting in fraud prevention

Cookies & Tracking Technologies

Glory Casino uses cookies to improve website functionality, maintain login sessions, and analyse platform usage. You can manage cookie preferences through your browser settings.

Cookie TypePurposeRequired?
Session CookiesTemporary — disappear when the browser is closed. Used for login sessions.Yes
Permanent CookiesStored until manually cleared or expired. Used to recognise returning users.Yes
Analytical CookiesTrack new/repeat visits for marketing and performance improvement.No
Flash CookiesData files installed via Adobe Flash Player to track user activity across the internet.No

Data Security

Data security

SSL Encryption & Secure Storage

Glory Casino employs industry-standard SSL/TLS encryption on all data transfers. Personal documents and sensitive information are stored on separate, protected servers defended by anti-virus software and firewalls. Third parties cannot access your documents stored outside your user profile.

  • SSL/TLS encryption on all connections
  • Documents stored on isolated, encrypted servers
  • Real-time monitoring for unauthorized access
  • Regular security audits by third-party firms

Your Data Rights

Casino Glory respects the privacy rights of all users and provides full control over how personal information is stored and processed:

  • Request a copy of all personal data held about you
  • Ask for corrections to inaccurate or incomplete data
  • Request deletion of your data (subject to legal obligations)
  • Withdraw consent for direct marketing communications
  • Lodge a complaint with the relevant data protection authority
  • Contact our Data Protection Officer via support chat or email
CONTACT: To exercise any of these rights, email our Data Protection Officer at support@glory.bet. We aim to respond within 30 business days.

FAQ — Privacy Policy

Does Glory Casino sell my personal data?

No. Glory Casino does not sell personal data to third parties. Data is shared only with regulated partners such as payment gateways, licensed game developers, and regulatory authorities when legally required.

How long is my data retained?

Personal data is retained for as long as your account is active and for a period thereafter as required by applicable law and regulatory obligations. Financial records are kept for compliance with AML requirements.

Are cookies mandatory to play?

Strictly necessary cookies are required for the website to function (e.g. login sessions). You can disable analytical and preference cookies through your browser settings without affecting core gameplay.

Where is data for Bangladeshi users stored?

We utilise secure, geographically distributed servers with robust encryption and data protection policies. Your data is never stored on unprotected infrastructure.

How do I contact the Data Protection Officer?

Contact our DPO immediately through live support chat or by emailing support@glory.bet. All reports are investigated urgently and responded to within 30 business days.

What is the legal basis for processing my data?

Glory Casino processes data based on: service provision (account and payment management), legal compliance (AML/KYC obligations), legitimate business interests (security and fraud prevention), and consent (marketing communications).